legal_document_review · services · workflow

Mama Justice achieves settlements 40% higher and 10-minute demand turnaround with EvenUp

At Mama Justice, demand writing fell on employees who held other high-level roles; producing 15 to 20 demands per week on top of existing responsibilities stretched them thin and diverted time from medical management and strategic case work. Recruiting skilled demand writers in a small market was difficult, and training new legal professionals took months. Manual missing-document review consumed hours each week and slowed case preparation, while attorneys spent hours reviewing records before every negotiation.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Pod requests Express Demand
A pod member requests an Express Demand for a case.
Tools used
EvenUpClaims Intelligence Platform™Demands™Express Demands™Missing Documents CheckCase Companion™Negotiation Preparation™
Outcome

EvenUp reduced demand production from an hour to 10 minutes; 70% of demands are now handled via Express Demands™. The firm achieved settlements 40% higher, expanded its litigation practice, and eliminated bottlenecks in document tracking and negotiation preparation.

Results
Time savedFaster demand turnaround time
Volume40% higher
Cost replacedover $900,000
Source

https://www.evenuplaw.com/customers/mama-justice/

How we source this →

Grounding & classification
Source type: vendor customer story
45 fields verified against source quotes.
ai agentcontent generationdata extractiondocument aisummarizationinsurance claimknowledge basemedical recordhuman review describedmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedlegalautomation ratecycle time reductionemployee productivityrevenue increasetime savedvendor customer storylegal document reviewlegal opsai draft human approvaldocument to record