legal_ops · travel · workflow
Gong consolidates contract management into Ironclad, reducing search from four systems to one
Gong's legal and procurement teams managed contracts scattered across multiple disconnected systems, making it impossible to answer leadership questions about provisions or liabilities without manually reviewing each agreement.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Procurement intake via Zip
Procurement contracts enter the workflow through Zip, Gong's procurement system.
Tools used
IroncladZip · partnerSalesforce · partnerSmart Import
Outcome
Gong now processes approximately 10,000 contracts annually through Ironclad, replacing four separate search locations with one repository and enabling reliable C-suite reporting on provisions and liabilities.
Results
Volumeapproximately 10,000
Grounding & classification
Source type: vendor customer story
28 fields verified against source quotes.
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