logistics_ops · manufacturing · workflow
Sappi deploys 132 UiPath automations saving 13,000 hours annually across European operations
Sappi's departments across finance, HR, logistics, and manufacturing faced a high volume of recurring manual tasks. Reliance on IT for custom solutions and on skilled individuals created bottlenecks, and traditional continuous improvement approaches had limitations that prevented scalable progress.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Weekly finance report trigger
A robot named Hermes is triggered to automatically generate a weekly report for the finance director.
Tools used
UiPathDocument UnderstandingCommunications Mining
Outcome
Sappi deployed 132 automations saving approximately 13,000 hours in Europe in the last year, building on an earlier milestone of about 80 automations that saved around 5,000 hours. The Gutenberg robot processes around 12,000 booking confirmation documents annually with 80% requiring no human intervention and has saved approximately 600 hours since implementation.
Results
Time savedunder three minutes
Volumeclose to 2,000 hours per year
Grounding & classification
Source type: vendor customer story
38 fields verified against source quotes.
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