marketing_ops · services · workflow

How Xponent21 Helps Clients Win in AI Search with AirOps

Xponent21's internal success with AI SEO created client demand they could not scale. AI search required deep, structured content ecosystems across many client brands simultaneously, and the upstream research, competitor analysis, and planning work was painfully manual—making quality and scale mutually exclusive without a new system.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Brand Kit client encoding
Xponent21 encodes tone, audience context, and background knowledge into Brand Kits so every workflow starts grounded in the client's reality.
Tools used
AirOpsBrand Kits
Outcome

Xponent21 scaled AI SEO delivery across clients using AirOps. One early client saw nearly 300% year-over-year growth in organic impressions and over 50% growth in leads, with multiple clients reporting their strongest sales months after launching AI-optimized content ecosystems.

What failed first

Off-the-shelf LLMs produced content lacking context, nuance, and strategic grounding, requiring constant prompt tweaking and back-and-forth iterations that effectively recreated the same decisions over and over.

Results
Time savedsaves us so much time
Volumenearly 300% year-over-year
Source

https://www.airops.com/blog/xponent21-case-study

How we source this →

Grounding & classification
Source type: vendor customer story
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