marketing_ops · workflow

Zalando AdTech Lab uses recurrent neural networks to predict consumer order propensity from interaction histories

Zalando's ad-tech team needed to predict consumer order behavior from sequential interaction histories, but traditional machine learning required labor-intensive manual feature engineering and produced models that were difficult to interpret for monitoring and collaborator sign-off.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Consumer event history ingested
Customer histories — sequences of typed events with timestamps — are captured as input for prediction.
Tools used
recurrent neural networksLSTMs
Outcome

RNNs achieved comparable or better predictive performance to the handcrafted-feature baseline while eliminating manual feature engineering, and latent-state visualizations provided interpretable insight into consumer behavior.

Results
Volumeabout the same or better performance
Source

https://engineering.zalando.com/posts/2016/10/deep-learning-for-understanding-consumer-histories.html

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Grounding & classification
Source type: technical build writeup
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predictive analyticsmetric backednamed customersource backedtools describedworkflow describedecommerceaccuracy improvementemployee productivitytechnical build writeupecommerce opsmarketing ops