medical_records_processing · healthcare · workflow

ABBYY's Intelligent Process Automation Platform Transforms the U.S. FDA's Adverse Event Document Processing

The FDA needed a scalable solution to capture and extract unstructured data from a large backlog of adverse event reporting forms spanning multiple form versions with many complex fields, while also processing ongoing current documents.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Document and form intake
The FDA receives and processes vast amounts of documents each day, including both a historical archive and current adverse event reporting forms.
Tools used
Document AIGenAI
Outcome

ABBYY's platform delivers 99%+ accuracy in capturing critical details from complex health documents, processing thousands of pages per day across electronic, paper, and PDF formats, powering digital transformation for adverse event reporting.

Results
Volume99%+
Source

https://www.abbyy.com/customer-stories/abbyys-intelligent-process-automation-platform-transforms-the-us-fda/

How we source this →

Grounding & classification
Source type: vendor customer story
22 fields verified against source quotes, 1 dropped as unverifiable.
data extractiondocument aiidpform submissionmedical recordmetric backednamed customerproduction runtime claimedtools describedworkflow describedgovernmenthealthcareaccuracy improvementthroughput increasevendor customer storydata entry opsmedical records processingregulatory reportingdocument to record