order_processing · manufacturing · workflow
Campari co-develops AI-powered collaboration agent with Rollio to expedite blocked sales order resolution
Campari faced blocked sales orders that required faster resolution, and sought to free up employee time for higher-value work.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Blocked sales order triggers agent
A blocked sales order initiates the AI-powered collaboration agent workflow.
Tools used
CelonisRollio
Outcome
Campari deployed an AI-powered collaboration agent co-developed with Rollio, targeting faster resolution of blocked sales orders and freeing up employee time for higher-value activities.
Results
Time savedevery minute we free up for our Camparistas
Grounding & classification
Source type: vendor customer story
13 fields verified against source quotes.
agentic workflowai agentnamed customertools describedworkflow describedmanufacturingtime savedvendor customer storyorder processingsales opsautonomous resolution