patient_onboarding · healthcare · workflow
Intermountain Healthcare automates pediatric well-child intake forms with Notable, achieving 98% parent satisfaction
Pediatric intake workflows at Intermountain Healthcare varied not only by age group but also by clinic or provider, creating inconsistency across a large multi-site network and adding complexity because parents and guardians are central participants in pediatric care.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Age and criteria-based form trigger
Administrators trigger intake forms based on patient ages and forms unique to the pediatrics specialty.
Tools used
Notable
Outcome
Intermountain Healthcare standardized well-child intake workflows across age groups 0-21 and reported 98% parent satisfaction, with staff enabled to work with increased operational efficiency.
Results
Volume98%
Grounding & classification
Source type: vendor customer story
18 fields verified against source quotes.
agentic workflowdocument aiclinical noteform submissionmetric backednamed customerproduction runtime claimedtools describedworkflow describedhealthcarecustomer satisfactionemployee productivityvendor customer storyclinical documentationpatient onboardingdocument to recordintake to triage