prior_authorization · healthcare · workflow
Fort HealthCare automates prior authorizations with 91% success rate using Notable
Fort HealthCare's ambulatory surgery center faced 2X the prior authorization volume relative to on-site staff capacity, with several weeks of backlogged submissions delaying patient care, and 38% of calls at one clinic going to voicemail, forcing patients to call repeatedly and doubling staff workload.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Prior auth request received
Notable works authorization requests for Athena Blue Cross, Humana, United Healthcare, and Dean.
Tools used
NotableOCR
Outcome
After deploying Notable, 91% of prior authorizations are successfully submitted, saving 15 minutes per successful submission. The registration process reached a 74% digital completion rate with more than 5% fewer cancellations. The system went live in four weeks.
Results
Time saved15 minutes
Volume91%
Grounding & classification
Source type: vendor customer story
31 fields verified against source quotes.
document aiidpocrform submissionmedical recordmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedhealthcareaccuracy improvementautomation rateemployee productivitytime savedvendor customer storymedical records processingpatient onboardingprior authorizationautonomous resolutiondocument to recordextract classify route