Bandwidth automates vendor management with zero added headcount
Bandwidth's procurement team, built from scratch in 2021, managed contracts through a fragmented combination of tools — redlining handled outside Zip via Ironclad, documents routed manually via email, and stakeholders unable to track contract versions — effectively turning procurement into de facto project management.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Redlined documents sent to vendor
Bandwidth's procurement team sends out redlined documents to vendors.
Tools used
ZipZip's AI Contract OrchestrationIroncladAdverse Media AgentSOC 2 Analysis AgentPrice Negotiation Agent
Outcome
Zip's AI Contract Orchestration reduced NDA turnaround times by 60%, saves each team member roughly two hours per week previously spent on status-update requests, eliminated legacy tools from the tech stack, and improved cross-team visibility across procurement, infosec, privacy, and legal.
What failed first
The integration between Zip and the external document management repository (Ironclad) was fragmented — only final signed contracts were uploaded to Zip, leaving stakeholders blind to versioning and status, while email and Slack became the informal status-update channel during high-pressure periods.