quality_assurance · saas · workflow

How a Fortune 500 creative tools company shipped generative AI across its products using Labelbox

The company's R&D division spent excessive engineering cycles building custom training data infrastructure for generative AI products, resulting in project delays, siloed AI development across groups, and a fragmented data quality evaluation process that reduced model confidence and slowed ROI from AI/ML investments.

How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Training data need identified
The company sought a single platform to consolidate and unify data labeling efforts for generative AI product development.
Tools used
Labelbox CatalogLabelbox AnnotateLabelbox Boost
Outcome

The company achieved a 50% reduction in labeling operations time and a 5X increase in AI product deployment speed within 8 months, and released AI Assistant products providing comprehensive PDF understanding to production in 2023.

What failed first

The team's homegrown training data infrastructure was siloed and fragmented with no central platform for AI teams to collaborate or evaluate data quality consistently, leading to lower model confidence.

Results
Time saved50%
Volume5X
Running since2023
Source

https://labelbox.com/customers/creative-software-customer-story/

How we source this →

Grounding & classification
Source type: vendor customer story
28 fields verified against source quotes, 1 dropped as unverifiable.
computer visiondata extractiondocument aiquality inspectionknowledge basemetric backedproduction runtime claimedsource backedtools describedworkflow describedsoftwarecycle time reductionemployee productivitythroughput increasetime savedvendor customer storydata entry opsquality assurancedocument to recordhuman review queue