recruiting · saas · workflow
Altice USA automates interview scheduling and 24/7 candidate Q&A with Paradox
Recruiters at Altice USA were burdened by the administrative overhead of interview scheduling, spending excessive time on email back-and-forth with candidates and never getting time to actually speak with them.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Candidate question arrives via career site
Candidate questions come through the career site at any hour.
Tools used
Paradox
Outcome
Altice USA partnered with Paradox to handle interview scheduling and manage candidate questions arriving through their career site around the clock.
Grounding & classification
Source type: vendor customer story
13 fields verified against source quotes.
ai receptionistconversational aiemailfailure mode describednamed customertools describedworkflow describedtelecomvendor customer storyappointment schedulinghr opsrecruitingautonomous resolution