recruiting · manufacturing · workflow
American Tire Distributors reduces time-to-fill 60% and increases hires 330% with Tessa conversational hiring assistant
ATD was unsatisfied with a sub-par hiring experience common in their industry and wanted to speed up the hiring process while increasing team productivity.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Tessa automates hiring tasks
A conversational assistant named Tessa automates tasks including screening, scheduling, and onboarding to create a smooth candidate experience.
Tools used
Tessa
Outcome
Despite increasing hiring volume, ATD achieved a 99+% positive candidate interaction rate, a 60% decrease in time-to-fill, and a 330% increase in hires.
Results
Time saved60%
Volume330%
Grounding & classification
Source type: vendor customer story
19 fields verified against source quotes.
conversational aimetric backednamed customerproduction runtime claimedtools describedworkflow describedautomotivecustomer satisfactioncycle time reductionthroughput increasevendor customer storyhr onboardingrecruitingintake to triage