recruiting · logistics · workflow
Cathay Pacific reduces hiring time from 3 months to 2–3 weeks with HireVue OnDemand video interviews
Cathay Pacific's manual screening pipeline — CV review, phone screen, group interview, and final in-person interview — stretched hiring to months for 300-plus weekly applications, with group-interview no-shows averaging 30%.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · High-volume applications received
Cathay Pacific receives over 300 applications per week for Customer Service and Flight Attendant roles.
Tools used
HireVueOnDemandiPads
Outcome
HireVue OnDemand video interviews cut Cathay Pacific's hiring cycle from 3 months to 2-3 weeks, significantly reduced final-interview no-shows, and enabled the team to consider every interested student at career fairs, with 90% of invited graduates completing the video interview.
Results
Time savedfrom 3 months to 2-3 weeks
Volume30%
Grounding & classification
Source type: vendor customer story
21 fields verified against source quotes.
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