recruiting · logistics · workflow
Koch Trucking reduces cost per hire by 90% with Olivia AI recruiting assistant
The trucking industry faces more demand for drivers than supply, and Koch Trucking was falling behind in its staffing needs as competition and cost for qualified talent kept increasing.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Reach candidates on phones
Olivia, the AI recruiting assistant, reaches candidates on their phones.
Tools used
Olivia
Outcome
Using conversational AI, Koch Trucking achieved a cost per applicant of $3 and a 90% reduction in cost per hire.
Results
Volume90%
Cost replaced$3
Grounding & classification
Source type: vendor customer story
14 fields verified against source quotes.
ai receptionistconversational aimetric backednamed customertools describedworkflow describedlogisticscost reductioncycle time reductionvendor customer storyrecruitingintake to triage