recruiting · media · workflow
Virtual Job Tryout® eliminates 2,200 phone screens for a digital communications provider
The organization needed to manage a high applicant-to-hire ratio more efficiently while ensuring new hires would deliver strong customer service and sales performance.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Virtual Job Tryout administered
Candidates experience the opportunities and challenges associated with the role of a customer care representative.
Tools used
Virtual Job TryoutModern HireHireVue
Outcome
Recruiters spend more time with high-value applicants and achieve a faster time to fill; phone screens dropped by over 2,000 and face-to-face interviews by over 800 year-over-year. The program's results included 80% better overall performance, 24% more upselling, and 5x better on Core Value behaviors.
Results
Volume2,200
Grounding & classification
Source type: vendor customer story
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