recruiting · healthcare · workflow
Maggiano's Little Italy increases applicant capture and reduces time-to-interview with HireVue conversational AI
Maggiano's struggled to attract a steady stream of candidates throughout the year, and restaurant managers were burdened with never-ending administrative hiring tasks that diverted the corporate recruiting team from higher-value work.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Candidate engagement via mobile and web
Maggiano's captures and engages potential candidates across mobile and web.
Tools used
HireVue
Outcome
The conversational AI chatbot engaged 21,000+ candidates, scheduled 17,000+ interviews, and produced 5,100+ hires, while closing 66% of open requisitions within 2 weeks of deployment.
Results
Volume21,000+
Grounding & classification
Source type: vendor customer story
22 fields verified against source quotes.
chatbotconversational aimetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedhospitalityautomation rateemployee productivitythroughput increasetime savedvendor customer storyhr opsrecruitingautonomous resolutionintake to triage