recruiting · healthcare · workflow
Medtronic automates interview scheduling with conversational AI, reducing scheduling time to 17 minutes
Medtronic, with 12,000 hires annually, was manually scheduling thousands of interviews — a process that was time-consuming, inefficient, and slowed down hiring.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Manual scheduling burden
Medtronic's need to manually schedule thousands of interviews for 12,000 annual hires initiates the workflow.
Tools used
conversational AISam
Outcome
Conversational AI scheduled 6,000 interviews in three months and reduced scheduling time from several days to just 17 minutes, dramatically improving candidate experience and recruiter efficiency.
Results
Time saved6,000
Volume12,000
Grounding & classification
Source type: vendor customer story
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ai receptionistconversational aimetric backednamed customerproduction runtime claimedtools describedworkflow describedhealthcarecycle time reductionemployee productivitythroughput increasetime savedvendor customer storyappointment schedulingrecruitingautonomous resolution