recruiting · healthcare · workflow
MJHS uses Olivia conversational AI to increase hiring event registrations by 77% and cut cost per applicant by 60%
MJHS's hiring events attracted interest but the end-to-end process was time-consuming for the recruiting team.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Hiring event initiated
MJHS hosts 4–6 hiring events per year for key roles within the organization.
Tools used
Olivia
Outcome
After implementing Olivia, MJHS achieved a 77% increase in event registrations and a 60% decrease in cost per applicant.
Results
Volume77%
Cost replaced60%
Grounding & classification
Source type: vendor customer story
14 fields verified against source quotes.
ai receptionistconversational aimetric backednamed customertools describedworkflow describedconversion increasecost reductionvendor customer storyappointment schedulingrecruitingintake to triage