recruiting · services · workflow
Neighborly cuts cost per hire 54% and time to schedule 99.87% with AI assistant Maya
A mass exodus of workers leaving the trades industry reduced the volume of candidates available to fill Neighborly's open roles, forcing the company to modernize how it acquired talent.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Applicant enters conversational ATS
Neighborly implemented a first of its kind conversational ATS powered by an AI assistant named Maya.
Tools used
Maya
Outcome
After deploying the conversational ATS powered by Maya, Neighborly achieved a 54% decrease in cost per hire and a 99.87% decrease in time to schedule.
Results
Time saved99.87%
Cost replaced54%
Grounding & classification
Source type: vendor customer story
15 fields verified against source quotes.
ai agentconversational aimetric backednamed customertools describedworkflow describedprofessional servicescost reductioncycle time reductionvendor customer storyappointment schedulingrecruitingintake to triage