recruiting · manufacturing · workflow
How Nestlé eliminated phone screens and increased recruiting efficiency with automated video interviewing
Nestlé faced high application volumes and could not effectively review telephone interviews when hiring team members were in different locations or traveling; phone interviews also failed to accurately assess technical knowledge in candidates, resulting in a high probability of missing relevant profiles.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · High application volume triggers need
Nestlé's decision was driven by the volume of applications and the difficulties in reviewing telephone interviews when team members were in different locations or traveling.
Tools used
Modern HireHireVue
Outcome
Automated video interviewing enabled asynchronous review by distributed hiring teams, supported early technical skills assessment, created talent pools for future roles, and achieved 92% candidate satisfaction from a survey of over 210 respondents.
Results
Time savedgives them back to diaries to do their actual jobs
Volume92%
Running since2012
Grounding & classification
Source type: vendor customer story
28 fields verified against source quotes.
meeting recordingresumehuman review describedmetric backednamed customerproduction runtime claimedsource backedtools describedvendor confirmedworkflow describedagriculturecustomer satisfactionemployee productivitytime savedvendor customer storyhr opsrecruitinghuman review queueintake to triage