recruiting · manufacturing · workflow
Nestlé uses Olivia to automate recruiting scheduling and save 8K hours annually
Nestlé's global recruiting teams were spending over 8,000 hours per month scheduling and rescheduling interviews, making the recruiting process time-consuming.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Candidate message on career site or mobile
Candidates initiate interaction via quick messages on the career site or a mobile device.
Tools used
Olivia
Outcome
After implementing Olivia, Nestlé achieved a 600% increase in interviews scheduled year-over-year and saved 8K hours annually.
Results
Time savedover 8,000 hours per month
Volume600%
Grounding & classification
Source type: vendor customer story
18 fields verified against source quotes.
chatbotconversational aichat transcriptmetric backednamed customerproduction runtime claimedtools describedworkflow describedmanufacturingthroughput increasetime savedvendor customer storyappointment schedulingrecruitingautonomous resolution