recruiting · ecommerce · workflow
Tractor Supply Co uses conversational AI Cory to cut time-to-apply by 58%
Tractor Supply's recruiting teams needed automation to improve candidate experience and reduce recruiter administrative tasks, particularly for hiring at rural store locations amid an ever-changing talent market.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Automation deployed to recruiters
Tractor Supply wanted to get automation into the hands of their recruiters as fast as possible.
Tools used
CorySAP SuccessFactors
Outcome
Tractor Supply achieved a 58% decrease in time to apply and an 80% chat to apply conversion rate through conversational AI integrated with SAP SuccessFactors.
Results
Time saved58%
Volume80%
Grounding & classification
Source type: vendor customer story
18 fields verified against source quotes.
chatbotconversational aiform submissionmetric backednamed customertools describedworkflow describedretailconversion increasecycle time reductionemployee productivityvendor customer storyhr opsrecruitingintake to triage