recruiting · finance · workflow
UOB reduces time to hire by 50% with Jonus conversational AI assistant
UOB had to manually review thousands of applications and schedule hundreds of phone screens each year to hire sales representatives at scale, and recognized this manual approach had to change.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · High-volume application intake
UOB must review over 5,000 applications and schedule around 1,000 phone screens to hire hundreds of sales representatives every year.
Tools used
JonusSAP SuccessFactors · partner
Outcome
After deploying Jonus, UOB achieved a 50% reduction in time to hire and a 15% increase in job acceptance.
Results
Time saved50%
Volume15%
Grounding & classification
Source type: vendor customer story
20 fields verified against source quotes.
chatbotconversational airesumemetric backednamed customertools describedworkflow describedbankingconversion increasecycle time reductionvendor customer storyappointment schedulinghr opsrecruitingautonomous resolutionintake to triage