recruiting · media · workflow
William Hill cuts time-to-interview from 15 days to 1.8 days with HireVue games-based assessment
William Hill manually screened a high volume of annual applications for retail roles, a process that took weeks to progress preferred candidates to interview and regularly lost them to competing offers.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Retail role application submitted
William Hill receives over 30,000 applications for retail roles each year.
Tools used
HireVue
Outcome
Time from application to scheduled interview dropped from 15 days to 1.8 days; candidate satisfaction averaged 9.5 out of 10 (AMS) and 9.3 out of 10 (HireVue); hiring manager satisfaction averaged 8.8 out of 10; and candidate diversity improved by screening on role-specific skills alone.
Results
Time saved15 days to just 1.8 days
Volume9.5 out of 10
Grounding & classification
Source type: vendor customer story
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predictive analyticsform submissionhuman review describedmetric backednamed customerproduction runtime claimedtools describedworkflow describedretailcustomer satisfactioncycle time reductionemployee productivityvendor customer storyhr opsrecruitingextract classify routeintake to triage