sales_ops · saas · workflow
Motive uses Glean to deploy 3,400+ agents, saving thousands of hours weekly across sales, HR, and beyond
As Motive scaled, employees struggled to access knowledge across disconnected applications; constant context-switching impaired focus and productivity. The company set an ambitious goal of boosting productivity by 50% and needed to democratize AI access while maintaining strict security guardrails.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Enterprise knowledge graph setup
Glean connects enterprise data sources into a comprehensive knowledge graph, providing employees quick and relevant answers.
Tools used
GleanGlean AssistantAgent Builder
Outcome
Motive deployed over 3,400 Glean agents, with a 75% decrease in time building account plans. The GTM account planning agent cut planning from three days to two hours; the HR self-review agent saved 60–90 minutes per run across 1,100 runs in its first cycle; and the sales content agent saved an estimated 60 minutes per run—with thousands of hours saved per week across multiple AI tools and over 55 quantified outcomes in six months.
Results
Time saved75%
Volume2000+
Grounding & classification
Source type: vendor customer story
40 fields verified against source quotes.
agentic workflowai agententerprise searchknowledge searchragsummarizationchat transcriptknowledge basemeeting recordingmetric backednamed customerproduction runtime claimedtools describedworkflow describedsoftwarecycle time reductionemployee productivitytime savedvendor customer storyback office opshr opssales opssales outreachagentic task executiondata sync enrichmentrag answering