sales_outreach · finance · workflow
Funding Societies scales Southeast Asia outreach with ElevenLabs Conversational AI voice agents
As Funding Societies grew, scaling outreach across thousands of potential customers across multiple countries and languages posed a real challenge.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · Custom voice model training
Funding Societies recorded over two hours of real agent audio to train custom voice models using ElevenLabs Voice Cloning.
Tools used
ElevenLabs Conversational AIVoice CloningTwilio · partner
Outcome
ElevenLabs Conversational AI now drives thousands of calls every day with human agents joining only after the AI filters and qualifies the initial conversation, and Funding Societies is expanding voice automation to payment reminders, collections, and post-loan engagement.
Results
Volumeover 1,000 daily calls
Grounding & classification
Source type: vendor customer story
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agentic workflowai agentconversational aivoice aicall recordinghuman review describedmetric backednamed customerproduction runtime claimedtools describedvendor confirmedworkflow describedfinancial servicesemployee productivitythroughput increasevendor customer storylead processingsales outreachescalation workflowvoice call handling