sales_outreach · healthcare · workflow
Spring Health 4x's cold call meeting rate with Nooks Dialer and Nooks Numbers
Spring Health's outbound BDR team was limited by poor contact data quality — reps frequently encountered dead lines, incorrect numbers, and too few mobile contacts — driving down connect rates. A costly two-vendor data stack of ZoomInfo plus Lusha was also inefficient.
How it works
Common implementation structure
How this type of workflow is generally built, generalized across documented cases — not tied to any one vendor's stack. Click any stage to read what happens there. Specific products that implement these stages appear in “Tools commonly seen” below.
Stage 1 · BDR dials with Nooks Dialer
Nooks is embedded into the BDR team's daily workflow as the platform for outbound cold calling.
Tools used
Nooks DialerNooks NumbersZoomInfoLusha
Outcome
After implementing the Nooks Dialer and Nooks Numbers, Spring Health 4x'd their meeting rate, with mobile connect rates rising 44% and the team booking 97% more cold call meetings year-over-year.
What failed first
Spring Health's previous dialing solution lacked the full feature set the team needed, and their ZoomInfo-plus-Lusha data stack was expensive because they paid full cost for Lusha even when it was only occasionally used to fill data gaps.
Results
Time savedaccelerating rep ramp time
Volume4x
Grounding & classification
Source type: vendor customer story
25 fields verified against source quotes.
failure mode describedmetric backednamed customerproduction runtime claimedsource backedtools describedworkflow describedhealthcareconversion increaseemployee productivitythroughput increasetime savedvendor customer storysales opssales outreachdata sync enrichment