Clinical documentation · Production

Abridge achieves 95% user retention across 22 pediatric specialties at Akron Children's Hospital

The problem

Pediatricians at Akron Children's Hospital faced heavy documentation burden across a wide range of specialties, reducing the focus they could give to patients and caregivers.

Workflow diagram · grounded in source
1
Multi-specialty clinical encounter
Trigger
Pediatricians across 22 specialties, including gastroenterology, cardiology, and psychiatry, use Abridge during patient encounters.
▾ source quote
“meeting the unique and diverse needs of pediatricians across 22 specialties, including gastroenterology, cardiology, and psychiatry”
2
AI documentation generation
Ai action
Abridge significantly reduces documentation effort for pediatricians.
▾ source quote
“significantly reduced documentation effort and increased the focus pediatricians are able to give patients and caregivers”
3
Contextual prior-visit retrieval
Ai action
Abridge provides contextual insight from prior visits and gives providers timely reminders of what happened and what to follow up on.
▾ source quote
“providing contextual insight from prior visits. It gives providers timely reminders of what's happened and what to follow up on, ensuring continuity and personalized care at every visit”
4
Accurate coding output
Output
More accurate coding generates real ROI for Akron Children's Hospital.
▾ source quote
“generating real ROI from more accurate coding”
Reported outcome

Abridge delivered 95% user retention across 22 specialties, a 90% increase in undivided attention to patients, a 54% reduction in cognitive load, and a 45% decrease in burnout, while generating real ROI from more accurate coding.

Reported metrics
Abridge user retention95%
Increase in undivided attention90%
Reduction in cognitive load54%
Decrease in burnout45%
Show all 6 reported metrics
Abridge user retention95%
increase in undivided attention90%
reduction in cognitive load54%
decrease in burnout45%
documentation effortsignificantly reduced documentation effort
coding accuracy ROIreal ROI from more accurate coding
Reported stack
Abridge
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Source
https://www.abridge.com/case-study/akron-childrens
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Frequently asked questions

What did this team achieve with this AI workflow?

Abridge delivered 95% user retention across 22 specialties, a 90% increase in undivided attention to patients, a 54% reduction in cognitive load, and a 45% decrease in burnout, while generating real ROI from more accu…

What tools did this team use?

Abridge.

What results were reported?

Abridge user retention: 95%; Increase in undivided attention: 90%; Reduction in cognitive load: 54%; Decrease in burnout: 45% (source-reported, not independently verified).

How is this clinical documentation AI workflow structured?

Multi-specialty clinical encounter → AI documentation generation → Contextual prior-visit retrieval → Accurate coding output.

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