Recruiting · Production

Amdocs uses Eightfold.ai Talent Intelligence Platform to reduce time to hire and grow internal mobility

The problem

As a global telecommunications software provider with 30,000 employees, Amdocs faced the challenge of finding the right skills to fill roles and helping employees develop their careers at scale.

Workflow diagram · grounded in source
1
Talent need identified
trigger
“finding and retaining talent is critical for Amdocs”
2
Skills-based talent search
ai_action
“Using our Talent Intelligence Platform for talent acquisition and talent management, the organization has become more agile in finding the right skills to fill roles”
3
AI job recommendation
ai_action
“We have more agility to mobilize and suggest the right job to the right person in the company”
4
Internal position filled
output
“40%+ of positions now filled internally”
Reported outcome

Amdocs achieved a 40% improvement in time to source and 20% improvement in time to hire, with over 40% of positions now filled internally and internal mobility rising from 38% to 48%.

Reported metrics
Time to source40% improvement
Time to hire20% improvement
Positions filled internally40%+
Internal mobility rate48% internal mobility, up from 38%
Reported stack
Talent Intelligence Platform
Source
https://eightfold.ai/customers/customer-stories/amdocs-taps-into-new-talent-resources-with-ai/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Amdocs achieved a 40% improvement in time to source and 20% improvement in time to hire, with over 40% of positions now filled internally and internal mobility rising from 38% to 48%.

What tools did this team use?

Talent Intelligence Platform.

What results were reported?

Time to source: 40% improvement; Time to hire: 20% improvement; Positions filled internally: 40%+; Internal mobility rate: 48% internal mobility, up from 38% (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Talent need identified → Skills-based talent search → AI job recommendation → Internal position filled.