Accounts payable · Production

Basware AI-powered AP automation delivers touchless invoice processing

The problem

Organizations managing large invoice volumes face manual processing bottlenecks, late supplier payments, lack of spend visibility, and tax compliance challenges across multiple ERP systems and geographies.

Workflow diagram · grounded in source
1
Invoice received
trigger
“from invoice receipt and routing to automated matching and coding”
2
SmartPDF capture
ai_action
“Capture every invoice with 100% accuracy using SmartPDF technology”
3
PO-based automated matching
ai_action
“Basware's AP Automation solution enables the use of any combination of invoices, POs, goods receipts, quality checks, contracts, etc. at the line or header level for straight-through processing of PO-based invoices. And when information …”
4
SmartCoding for non-PO invoices
ai_action
“SmartCoding is a machine-learning (ML) based solution automating coding for invoices that are not linked to a purchase order (PO) or a payment plan. Based on historical coding and invoice header data, this functionality generates very ac…”
5
Intelligent routing to approval
routing
“our smart routing functionality ensures that invoices are automatically sent to the appointed approval workflow, without the need for any manual effort. Based on the invoice data, the AP automation system automatically determines the rec…”
6
Payment authorized
output
“Authorize payments up to 30x faster, saving labor and earning early payment discounts”
Reported outcome

Basware's AP automation enables 89% touchless processing and 85% on-time supplier payments; customers report dramatic decreases in processing errors and significant efficiency gains, with Ritchie Bros achieving 65% end-to-end touchless matching in North America.

Reported metrics
Touchless processing rate89%
Electronic invoicing rate99.7%
Paid on time rate85%
invoice capture accuracy (SmartPDF)100%
Show all 9 reported metrics
touchless processing rate89%
electronic invoicing rate99.7%
paid on time rate85%
invoice capture accuracy (SmartPDF)100%
payment authorization speedup to 30x faster
spend visibility100%
touchless matching rate (Ritchie Bros, North America)65%
processing errors (ARE)dramatic decrease in processing errors
opportunities unlocked (KION)significant opportunities
Reported stack
BaswareSmartPDFSmartCodingERP
Source
https://www.basware.com/en/solutions/ap-automation
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Basware's AP automation enables 89% touchless processing and 85% on-time supplier payments; customers report dramatic decreases in processing errors and significant efficiency gains, with Ritchie Bros achieving 65% en…

What tools did this team use?

Basware, SmartPDF, SmartCoding, ERP.

What results were reported?

Touchless processing rate: 89%; Electronic invoicing rate: 99.7%; Paid on time rate: 85%; invoice capture accuracy (SmartPDF): 100% (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Invoice received → SmartPDF capture → PO-based automated matching → SmartCoding for non-PO invoices → Intelligent routing to approval → Payment authorized.