Accounts payable · Production

Medius Capture: AI-powered e-invoice processing with 96.3% touchless rate for PO invoices

The problem

Despite rising electronic invoice adoption, most AP teams have seen no improvement in straight-through processing or processing time, because digitization alone has not automated the unstructured data effectively. Meanwhile, rapidly evolving global e-invoicing mandates make manual compliance increasingly untenable.

First attempt

Even as 52% of invoices are now received electronically, the majority of AP teams have seen no improvement in straight-through processing rates or average processing time, indicating that digitization without intelligent automation has not delivered efficiency gains.

Workflow diagram · grounded in source
1
Invoice arrives via any channel
trigger
“Directly send the e-invoice into the buyer's AP system with commonly used formats such as Electronic Data Interchange (EDI) or XML. Send via a dedicated portal where suppliers can key in or upload invoice data directly.”
2
Intelligent model routing
routing
“Medius Capture is patent-pending and handles PDF, XML, EDI, and dozens of other formats through intelligent model routing, not manual rules”
3
OCR and AI/ML data capture
ai_action
“Medius Invoice Capture uses intelligent technology such as optical character recognition (OCR), artificial intelligence (AI) and machine learning (ML) to capture relevant data from any invoice format via a process that you don't have to …”
4
Transparent validation
validation
“Transparent validation ensures every invoice is treated equally, regardless of source”
5
Supplier query handling
ai_action
“Medius's AI-powered Supplier Conversations agent autonomously handles supplier email queries, reducing inbox management from ~8 hours per week to ~30 minutes, a ~94% reduction”
6
Post to ERP for payment
integration
“from when the invoice arrives to when it is posted to the ERP for payment”
7
Model learning from corrections
feedback_loop
“These rates are not static: they improve systematically with time and volume as Medius's models learn from each customer's unique coding patterns and correction signals”
Reported outcome

Medius customers process invoices at an average cost of ~$2.81 versus the $9.87 industry average, achieve a 96.3% touchless processing rate for PO invoices and 99.5% for non-PO invoices, cut processing time from ~14 days to 6 days, and reduced exception rates by ~70%.
The AI-powered Supplier Conversations agent reduced supplier inbox management from ~8 hours per week to ~30 minutes, a ~94% reduction.

Reported metrics
Invoices received electronically (industry)52%
invoice processing cost (Medius customers)~$2.81
Invoice processing cost (industry average)$9.87
Invoice processing cost reduction vs industryapproximately 70%
Show all 19 reported metrics
invoices received electronically (industry)52%
invoice processing cost (Medius customers)~$2.81
invoice processing cost (industry average)$9.87
invoice processing cost reduction vs industryapproximately 70%
model speed vs LLM-based alternatives947x faster
supplier inbox management time reduction~94%
supplier inbox management time (before)~8 hours per week
supplier inbox management time (after)~30 minutes
PO invoice touchless processing rate (Medius)96.3%
PO invoice touchless processing rate (market average)23.4%
PO invoice touchless processing rate (key peers average)57%
non-PO invoice touchless processing rate99.5%
exception rate reduction~70%
exception rate (before)~22%
exception rate (after)~9%
invoice processing time (before)~14 days
invoice processing time (after)6 days
AI model training data volume2.4 billion+ invoice field data points
real-world corrections in training data393 million+
Reported stack
Medius CaptureOCRSupplier ConversationsMedius Supplier PortalSAPOracleMicrosoft DynamicsNetSuiteInfor
Source
https://www.medius.com/solutions/medius-accounts-payable-automation/einvoicing
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Medius customers process invoices at an average cost of ~$2.81 versus the $9.87 industry average, achieve a 96.3% touchless processing rate for PO invoices and 99.5% for non-PO invoices, cut processing time from ~14 d…

What tools did this team use?

Medius Capture, OCR, Supplier Conversations, Medius Supplier Portal, SAP, Oracle, Microsoft Dynamics, NetSuite, Infor.

What results were reported?

Invoices received electronically (industry): 52%; invoice processing cost (Medius customers): ~$2.81; Invoice processing cost (industry average): $9.87; Invoice processing cost reduction vs industry: approximately 70% (source-reported, not independently verified).

What failed first in this deployment?

Even as 52% of invoices are now received electronically, the majority of AP teams have seen no improvement in straight-through processing rates or average processing time, indicating that digitization without intellig…

How is this accounts payable AI workflow structured?

Invoice arrives via any channel → Intelligent model routing → OCR and AI/ML data capture → Transparent validation → Supplier query handling → Post to ERP for payment → Model learning from corrections.

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