Contract management · Production

Broadcom scales content management across 50K+ employees and billions of files with Box

The problem

As Broadcom grew through repeated acquisitions, it needed to rapidly absorb large volumes of unstructured data from acquired companies and enable secure external sharing during sensitive M&A due-diligence processes. With billions of files accumulating, employees struggled to surface specific information quickly.

Workflow diagram · grounded in source
1
Acquisition triggers migration
trigger
“With mergers and acquisitions, Broadcom inherits and has to absorb a lot of unstructured data, from budget spreadsheets to marketing assets to HR onboarding docs and everything in between”
2
Box Consulting migrates data
integration
“not only are we able to move it quickly, and not worry about storage (because Box takes care of that), but we preserve sharing and ownership”
3
Automated content classification
routing
“created an automated workflow that automatically classifies files based on the creator's role in the company and the department they work for. Employees don't have to manually handle disposition of content. In fact, they don't even reali…”
4
Job offer triggers onboarding
trigger
“A potential new employee gets an offer, which triggers a workflow”
5
Box Sign collects signatures
integration
“Box Sign is used to collect signatures from various stakeholders”
6
Documents stored and routed
output
“Documents are shared and stored to the right people and in the right folders. Folders and related content follow the employee through the lifecycle of their time at Broadcom”
7
Box AI answers contract queries
ai_action
“people at Broadcom can now ask questions about a contract — or multiple contracts at once — and Box AI will surface granular and highly specific information like liability variations or changes in clauses”
Reported outcome

Broadcom migrated billions of files across acquisitions, grew from 3K to 51K Box users, automated content classification and HR onboarding workflows, and is now using Box AI to answer questions across long contract documents.

Reported metrics
files in Box1.5B
employees using Box (current)51K
employees using Box (initial)3K
employees migrated in LSI acquisition6,000
Show all 6 reported metrics
files in Box1.5B
employees using Box (current)51K
employees using Box (initial)3K
employees migrated in LSI acquisition6,000
IT infrastructure cost savingssignificant savings in current and future IT costs
employee search efficiencyemployees will be more efficient in finding the information they're looking for
Reported stack
Box AIBox ConsultingBox GovernanceBox RelayBox SignBox for GoogleBox for MicrosoftBox for SalesforceOracle ERP
Source
https://www.box.com/customers/broadcom
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Broadcom migrated billions of files across acquisitions, grew from 3K to 51K Box users, automated content classification and HR onboarding workflows, and is now using Box AI to answer questions across long contract do…

What tools did this team use?

Box AI, Box Consulting, Box Governance, Box Relay, Box Sign, Box for Google, Box for Microsoft, Box for Salesforce, Oracle ERP.

What results were reported?

files in Box: 1.5B; employees using Box (current): 51K; employees using Box (initial): 3K; employees migrated in LSI acquisition: 6,000 (source-reported, not independently verified).

How is this contract management AI workflow structured?

Acquisition triggers migration → Box Consulting migrates data → Automated content classification → Job offer triggers onboarding → Box Sign collects signatures → Documents stored and routed → Box AI answers contract queries.

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