Recruiting · Production

Burlington automates hiring across 1,200+ stores with Paradox conversational AI assistant Allison

The problem

Burlington's manual and decentralized hiring processes couldn't keep pace with rapid expansion goals, with store leaders overwhelmed by administrative tasks creating a bottleneck to growth from 800 to 2,000 stores and the hiring of over 100,000 new team members annually.

Workflow diagram · grounded in source
1
Candidate contacts system 24/7
trigger
“24/7 candidate communication”
2
AI handles screening and scheduling
ai_action
“automating key aspects of the hiring process, including interview scheduling, screening, and 24/7 candidate communication”
3
Store leaders freed from admin
output
“freeing up store leaders to focus on other critical tasks for their store locations”
4
Efficient hiring at scale
output
“Burlington now hires more efficiently, engages a higher quality of candidates, and provides significant relief to store managers overwhelmed by administrative work — even cutting their interview volume in half while maintaining proper st…”
Reported outcome

Burlington now hires more efficiently, engages a higher quality of candidates, and provides significant relief to store managers — cutting interview volume in half while maintaining proper staffing levels.

Reported metrics
Interview volumein half
interview volume reduction YoYreduction in interview volume YoY
Candidate interaction after-hourscandidate interaction after-hours
Reported stack
ParadoxAllison
Source
https://www.paradox.ai/case-studies/burlington
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Burlington now hires more efficiently, engages a higher quality of candidates, and provides significant relief to store managers — cutting interview volume in half while maintaining proper staffing levels.

What tools did this team use?

Paradox, Allison.

What results were reported?

Interview volume: in half; interview volume reduction YoY: reduction in interview volume YoY; Candidate interaction after-hours: candidate interaction after-hours (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Candidate contacts system 24/7 → AI handles screening and scheduling → Store leaders freed from admin → Efficient hiring at scale.

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