Order processing · Production
Campari co-develops AI-powered collaboration agent with Rollio to expedite blocked sales order resolution
The problem
Campari faced blocked sales orders that required faster resolution, and sought to free up employee time for higher-value work.
Workflow diagram · grounded in source
1
Blocked sales order triggers agent
trigger
“expedite the resolution of blocked sales orders”
2
AI agent expedites order resolution
ai_action
“co-developed an AI-powered collaboration agent with Rollio to expedite the resolution of blocked sales orders”
Reported outcome
Campari deployed an AI-powered collaboration agent co-developed with Rollio, targeting faster resolution of blocked sales orders and freeing up employee time for higher-value activities.
Reported metrics
Employee time freedevery minute we free up for our Camparistas
Reported stack
CelonisRollio
Frequently asked questions
What did this team achieve with this AI workflow?
Campari deployed an AI-powered collaboration agent co-developed with Rollio, targeting faster resolution of blocked sales orders and freeing up employee time for higher-value activities.
What tools did this team use?
Celonis, Rollio.
What results were reported?
Employee time freed: every minute we free up for our Camparistas (source-reported, not independently verified).
How is this order processing AI workflow structured?
Blocked sales order triggers agent → AI agent expedites order resolution.