Supply chain · Production

~$1B consumer goods retailer improves demand forecast accuracy and granularity with Ikigai

The problem

The retailer's demand forecasts were manual, relied primarily on human intuition, and lacked SKU-level granularity. With a new product launch imminent, they had no historical data to forecast demand or assess cannibalization risk to existing similar SKUs. They also needed guidance on optimal discount rates to balance demand uplift against margin erosion.

Workflow diagram · grounded in source
1
Core demand forecasting
ai_action
“Highly accurate demand forecasts 12 weeks out, filterable by granular attributes including State, Store, Category and SKU - Revenue forecasts using forecasted demand and unit prices”
2
New product introduction forecast
ai_action
“Demand forecast for brand new SKU using internal & market data combined with proprietary AI - Forecast includes anticipated impact of introduction of new SKU on existing product demand”
3
What-if discount analysis
ai_action
“Interactive tool allows retailer to model projected demand impacts of potential discount programs in real-time”
Reported outcome

Ikigai delivered demand forecasts with 90%+ accuracy and enabled 4 additional levels of granularity, plus new-product demand forecasting and real-time what-if discount scenario analysis.

Reported metrics
Forecast accuracy90%+
Additional granularity levels in demand forecasts4
Reported stack
IkigaiaiCast
Source
https://www.ikigailabs.io/case-study/retailer-2
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Ikigai delivered demand forecasts with 90%+ accuracy and enabled 4 additional levels of granularity, plus new-product demand forecasting and real-time what-if discount scenario analysis.

What tools did this team use?

Ikigai, aiCast.

What results were reported?

Forecast accuracy: 90%+; Additional granularity levels in demand forecasts: 4 (source-reported, not independently verified).

How is this supply chain AI workflow structured?

Core demand forecasting → New product introduction forecast → What-if discount analysis.