Accounts payable · Production

Crown Crafts adopts Vic.ai to automate AP operations and scale invoice processing through acquisitions

The problem

Crown Crafts processes over 1,000 invoices monthly and needed to scale AP operations through acquisitions without adding headcount, while also managing inherited vendor lists that required building new templates for every vendor invoice.

Workflow diagram · grounded in source

Invoice receipt

trigger

“As we process over 1,000 invoices monthly across multiple brands”

AI invoice processing

ai_action

“leveraging AI-powered invoice processing capabilities”

Automatic vendor adaptation

ai_action

“Its AI-powered platform automatically adjusts to new vendor lists, enabling us to streamline AP and continue growing without overhauling our systems”

3-way PO matching

validation

“leverage PO data to perform a 3-way match with invoices, ensuring more accuracy and compliance while reducing manual intervention”

ERP integration

integration

“seamlessly integrate with their ERP, Microsoft Business Central”

Invoice approval workflow

human_review

“streamline invoice approval workflows, reduce reliance on manual processes”

Real-time financial visibility

output

“Crown Crafts gains real-time financial insights and visibility across its portfolio of brands”

Reported outcome

Crown Crafts is positioned to streamline AP workflows, redeploy headcount from manual tasks, and scale through acquisitions without adapting to new vendor formats, gaining real-time financial visibility across its brand portfolio.

Reported metrics

AP manual workreduce manual work

headcount redeployment from manual AP tasksredeploy headcount previously tied to manual AP tasks

Overall productivity and efficiencyenhancing overall productivity and efficiency

AP workflow manual tasksstreamline our workflows and reduce manual tasks

Reported stack

Vic.aiMicrosoft Business Central

Source

https://www.vic.ai/resources/case-studies/why-crown-crafts-chose-vic-ai

Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Crown Crafts is positioned to streamline AP workflows, redeploy headcount from manual tasks, and scale through acquisitions without adapting to new vendor formats, gaining real-time financial visibility across its bra…

What tools did this team use?

Vic.ai, Microsoft Business Central.

What results were reported?

AP manual work: reduce manual work; headcount redeployment from manual AP tasks: redeploy headcount previously tied to manual AP tasks; Overall productivity and efficiency: enhancing overall productivity and efficiency; AP workflow manual tasks: streamline our workflows and reduce manual tasks (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Invoice receipt → AI invoice processing → Automatic vendor adaptation → 3-way PO matching → ERP integration → Invoice approval workflow → Real-time financial visibility.