Data entry ops · Production

Electionz.com Deploys ABBYY Digital Intelligence Platform to Accelerate Voting Outcomes for New Zealand's 2019 Local Council Elections

The problem

Electionz.com's existing data capture technology was cumbersome and created processing bottlenecks in a highly time-sensitive election context, requiring a scalable solution that could integrate with their Oracle-based Election Management System, handle double verification on double-sided ballot pages, and operate in a secure environment with no network connectivity.

First attempt

The previous data capture technology was cumbersome and created queue blockages that slowed the time-sensitive ballot processing workflow.

Workflow diagram · grounded in source
1
Voter ballots arrive by mail
trigger
“Solution architecture must be able to scale based on influx of voter ballots received by mail each day, sometimes in the tens of thousands”
2
ABBYY IDP captures ballot data
ai_action
“ABBYY Intelligent Document Processing platform integrates with the existing Election Management System to create a seamlessly automated processing system that captures voter ballot selections with accuracy and speed”
3
Business rules validate selections
validation
“Voter ballots pass through ABBYY's platform and into multiple stages, operating based on built in business rules that verify ballot selections and coordinate with the Quality Assurance team”
4
Quality Assurance double verification
human_review
“94,000 voter applications, or approximately 400,000 papers, were processed in one day via ABBYY's scalable architecture, passing through double verification”
5
Election Management System integration
integration
“Need for a content and process intelligence solution that integrates with an existing Oracle based Election Management System”
6
Fail-safe voting outcomes delivered
output
“ABBYY Content Intelligence transformed the entire process to be more agile and deliver fail-safe outcomes”
Reported outcome

ABBYY's platform processed 676,000 voting papers within a three-week period and 94,000 voter applications (approximately 400,000 papers) in a single day, greatly reducing staff overtime and enabling Electionz.com to accommodate more volume and take on more clients.

Reported metrics
Voting papers processed in three-week period676,000
Voter applications processed in one day94,000
Papers processed in one dayapproximately 400,000
Staff overtimegreatly reduced
Show all 5 reported metrics
voting papers processed in three-week period676,000
voter applications processed in one day94,000
papers processed in one dayapproximately 400,000
staff overtimegreatly reduced
capacity and client volumecapacity to accommodate more volume and take on more clients
Reported stack
ABBYY Digital Intelligence PlatformABBYY Intelligent Document Processing platformABBYY Content IntelligenceOracle
Source
https://www.abbyy.com/customer-stories/electionzcom-deploys-abbyy-intelligence-platform-to-accelerate-voting-outcomes/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

ABBYY's platform processed 676,000 voting papers within a three-week period and 94,000 voter applications (approximately 400,000 papers) in a single day, greatly reducing staff overtime and enabling Electionz.com to a…

What tools did this team use?

ABBYY Digital Intelligence Platform, ABBYY Intelligent Document Processing platform, ABBYY Content Intelligence, Oracle.

What results were reported?

Voting papers processed in three-week period: 676,000; Voter applications processed in one day: 94,000; Papers processed in one day: approximately 400,000; Staff overtime: greatly reduced (source-reported, not independently verified).

What failed first in this deployment?

The previous data capture technology was cumbersome and created queue blockages that slowed the time-sensitive ballot processing workflow.

How is this data entry ops AI workflow structured?

Voter ballots arrive by mail → ABBYY IDP captures ballot data → Business rules validate selections → Quality Assurance double verification → Election Management System integration → Fail-safe voting outcomes delivered.

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