Recruiting · Production

Extra Space Storage reduces time to hire by 45% with AI-automated hiring

The problem

Extra Space's hiring process was slow, manual, and clunky, failing to meet candidate expectations and making it difficult to compete for top talent.

Workflow diagram · grounded in source
1
AI automates hiring process
ai_action
“a hiring process that's mostly automated by AI”
2
Critical human touchpoints
human_review
“with a few critical human touchpoints”
Reported outcome

Extra Space now has a mostly AI-automated hiring process with a few critical human touchpoints, achieving a 45% decrease in time to hire and a 10% reduction in 90-day turnover, with employees staying on longer.

Reported metrics
Time to hire45%
90-day turnover10%
Source
https://www.paradox.ai/case-studies/extra-space-storage
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Extra Space now has a mostly AI-automated hiring process with a few critical human touchpoints, achieving a 45% decrease in time to hire and a 10% reduction in 90-day turnover, with employees staying on longer.

What results were reported?

Time to hire: 45%; 90-day turnover: 10% (source-reported, not independently verified).

How is this recruiting AI workflow structured?

AI automates hiring process → Critical human touchpoints.