Accounts payable · Production

Fender Chooses ABBYY Intelligent Automation to Transform the Accounts Payable Process and Increase Employee Job Satisfaction

The problem

Fender's Accounts Payable team manually moved vendor emails containing invoices into folders and then inputted them into SAP, while managing more than 2,000 vendors sending invoices in different layouts and languages.

Workflow diagram · grounded in source
1
Vendor invoice received
trigger
“More than 2,000 vendors sent invoices in different layouts and languages”
2
ABBYY data extraction
ai_action
“It extracts PDFs, captures data from a variety of formats and languages, and extracts a diverse range of fields”
3
Classification and analysis
ai_action
“After data capture, classification extraction and analysis”
4
Verification station
validation
“the data goes through a verification station where close to 80% of documents pass through without human touch. Invoices that do not are difficult for even a human processor to understand”
5
UiPath robot to SAP
integration
“Documents are then passed to a UiPath robot so that the process flows seamlessly to SAP”
Reported outcome

Close to 80% of documents now pass through verification without human touch, staff time is redirected to higher-value activities, and invoice processing efficiency and accuracy improved.

Reported metrics
Documents passing without human touchclose to 80%
Invoice processing timeReduction in time to process vendor invoices
Staff time reallocationStaff time is now redirected to activities that optimize operations
Reported stack
ABBYYUiPathSAP
Source
https://www.abbyy.com/customer-stories/fender-chooses-abbyy-intelligent-automation-to-transform-the-accounts-payable-process/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Close to 80% of documents now pass through verification without human touch, staff time is redirected to higher-value activities, and invoice processing efficiency and accuracy improved.

What tools did this team use?

ABBYY, UiPath, SAP.

What results were reported?

Documents passing without human touch: close to 80%; Invoice processing time: Reduction in time to process vendor invoices; Staff time reallocation: Staff time is now redirected to activities that optimize operations (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Vendor invoice received → ABBYY data extraction → Classification and analysis → Verification station → UiPath robot to SAP.

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