Recruiting · Production

Fortune 500 Company Achieves 37% Internal Hires and 10% AI-Recommended Hires with Phenom Talent Marketplace

The problem

Employees at this Fortune 500 company found it easier to find jobs outside the company than inside, with some discovering open internal roles on LinkedIn rather than the company's own job board. The talent team needed a skills-based internal mobility system that could surface opportunities and career development paths for over 70,000 global employees.

Workflow diagram · grounded in source
1
Employee creates skills profile
trigger
“the company has seen 60% of employees create profiles and: Update their skills and interests within the portal”
2
AI recommends best-fit roles
ai_action
“[Phenom Talent Marketplace](https://www.phenom.com/talent-marketplace) leverages AI to quickly connect employees with personalized, best-fit internal roles and opportunities for learning, development, and collaboration”
3
Personalized career path generation
ai_action
“Using [Phenom Career Pathing](https://www.phenom.com/career-pathing), employees can then receive personalized development plans that will help them upskill using an integration with their learning experience platform”
4
Skills synced to HCM
integration
“All of the skills information in the employee profile is synchronized between Phenom and their HCM to make sure the employee, their manager, and the HR team are working from a common dataset. This information is also available to the TA …”
5
Internal hires and referrals output
output
“the company has experienced higher quality applicants, a larger percentage of hires from internal moves, increased retention, and more productive talent teams across the board”
Reported outcome

After deploying Phenom's Talent Marketplace and Career Pathing, the company achieved 37% hires from internal moves and 10% AI-recommended hires, with 60% of employees creating profiles, more than 1,500 career paths built in under 10 months, and a significant uptick in employee engagement with their learning experience platform.

Reported metrics
Hires from internal moves37%
AI-recommended hires10%
Employee profile creation rate60%
Average skills per employeeapproximately 20
Show all 10 reported metrics
hires from internal moves37%
AI-recommended hires10%
employee profile creation rate60%
average skills per employeeapproximately 20
unique skills across organizationalmost 43,000
career paths builtmore than 1,500 in less than 10 months
daily employee referrals117 per day
retentionIncreased retention
engagement in learning materialIncreased engagement in learning material
employee engagement with learning platformsignificant uptick in employee engagement
Reported stack
Phenom Talent MarketplacePhenom Career PathingPhenom CRMPhenom Referralslearning experience platformHCM
Source
https://www.phenom.com/resource/roi-skills-forward-employee-first-business
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

After deploying Phenom's Talent Marketplace and Career Pathing, the company achieved 37% hires from internal moves and 10% AI-recommended hires, with 60% of employees creating profiles, more than 1,500 career paths bu…

What tools did this team use?

Phenom Talent Marketplace, Phenom Career Pathing, Phenom CRM, Phenom Referrals, learning experience platform, HCM.

What results were reported?

Hires from internal moves: 37%; AI-recommended hires: 10%; Employee profile creation rate: 60%; Average skills per employee: approximately 20 (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Employee creates skills profile → AI recommends best-fit roles → Personalized career path generation → Skills synced to HCM → Internal hires and referrals output.

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