Finance ops · Production

Fundwell saves 30 hours a week with Box AI for automated bank-statement processing and underwriting workflows

The problem

Fundwell's files were scattered across multiple platforms with employees emailing each other to locate documents. Teams also needed to protect sensitive client data when sharing with external funding organizations, and manual paperwork was laborious for both clients and staff.

Workflow diagram · grounded in source
1
Prospect submits loan application
trigger
“When a prospective customer visits the company's website, they can click "Apply Now" to launch a small-medium business loan application process”
2
Box Relay automated document intake
integration
“Box Relay automatically uploads their application and any supporting documentation to a new folder, incorporating e-signature via Box Sign, and creating a new account within Salesforce — all without human intervention”
3
Bank statements uploaded via Salesforce lead
integration
“Employee uploads bank statements to Box in the form of a Salesforce lead”
4
Box AI document validation
validation
“Box AI checks to confirm they have three bank statements, each containing the right data”
5
Box AI auto-classification and routing
ai_action
“It automatically classifies the files and renames them. And it automatically takes the deal to the next stage without any human intervention.”
6
Documents submitted to underwriting team
output
“Box for Salesforce automatically submits the documents to the underwriting team”
Reported outcome

Box AI saves Fundwell 30 hours a week.
Deals reach approval at a much faster rate, employees self-serve information from Box Hubs rather than asking managers, and automated workflows via Box Relay, Box Sign, and Box AI deliver a productivity boost.

Reported metrics
hours saved per week with Box AI30 hours a week
Deal approval speedmuch faster rate than before
Reported stack
Box AIBox RelayBox SignBox for SalesforceBox HubsSalesforce
Source
https://www.box.com/customers/fundwell
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Box AI saves Fundwell 30 hours a week.

What tools did this team use?

Box AI, Box Relay, Box Sign, Box for Salesforce, Box Hubs, Salesforce.

What results were reported?

hours saved per week with Box AI: 30 hours a week; Deal approval speed: much faster rate than before (source-reported, not independently verified).

How is this finance ops AI workflow structured?

Prospect submits loan application → Box Relay automated document intake → Bank statements uploaded via Salesforce lead → Box AI document validation → Box AI auto-classification and routing → Documents submitted to underwriting team.

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