Accounts payable · Production

GoDigital Media Group automates global AP and mass royalty payments with Tipalti, saving 20 days of AP work per year

The problem

GoDigital's lean operations team needed to make payments across 16 countries, but their original payments platform Bill.com could no longer service Puerto Rico or many other required countries, and foreign transaction fees were a significant burden.

First attempt

Bill.com, the prior payments platform, could no longer service Puerto Rican banks, forcing GoDigital to find a replacement.

Workflow diagram · grounded in source
1
Invoice received via email
trigger
“We receive invoices via email that can have any type of attachments—JPEGs, PDFs—and this automatically gets processed into Tipalti”
2
OCR scans and prepopulates
ai_action
“Each invoice is scanned using OCR [optical character recognition] that prepopulates data, GL [general ledger] accounts,[and the] payment type our supplier has chosen”
3
AP staff reviews pre-filled invoice
human_review
“When they pick up that invoice, there's no data entry really”
4
Tipalti as payment source of truth
output
“Everything is always available in the Tipalti system; it's the one source of truth, finally, for our payments”
Reported outcome

Tipalti was implemented in four weeks across multiple subsidiaries; AP manual workload was reduced by 20 days per year; and both mass global royalty payouts and invoice-backed payables are now automated, giving the CFO time for strategic work.

Reported metrics
Time-to-value implementation4 weeks
AP workload reduction20 days annually
AP manual processing time saved20 days a year
Reported stack
TipaltiOCRBill.com
Source
https://tipalti.com/resources/customer-stories/godigital/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Tipalti was implemented in four weeks across multiple subsidiaries; AP manual workload was reduced by 20 days per year; and both mass global royalty payouts and invoice-backed payables are now automated, giving the CF…

What tools did this team use?

Tipalti, OCR, Bill.com.

What results were reported?

Time-to-value implementation: 4 weeks; AP workload reduction: 20 days annually; AP manual processing time saved: 20 days a year (source-reported, not independently verified).

What failed first in this deployment?

Bill.com, the prior payments platform, could no longer service Puerto Rican banks, forcing GoDigital to find a replacement.

How is this accounts payable AI workflow structured?

Invoice received via email → OCR scans and prepopulates → AP staff reviews pre-filled invoice → Tipalti as payment source of truth.

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