Accounts payable · Production

HallKeen Management expands Vic.ai AP automation after 90% invoice processing time reduction at HallKeen Assisted Living

The problem

HallKeen Assisted Living's accounts payable process averaged 10 to 15 minutes per invoice and required a complex three-layer email approval process, creating costly delays and late payments.

Workflow diagram · grounded in source

Invoice enters AP process

trigger

“it took 10 to 15 minutes to process an invoice and required a complex three-layer approval process via email”

Vic.ai AI invoice processing

ai_action

“Vic.ai's advanced AI solutions to improve invoice processing time”

Streamlined approval routing

routing

“streamline approvals across their 8,800 residential units”

RealPage integration

integration

“Vic.ai integrates seamlessly into their property management software, RealPage”

AP team freed for mission

output

“the AP team will free up more time to focus on their core mission of community engagement and affordable housing management”

Reported outcome

After implementing Vic.ai, HallKeen Assisted Living achieved a 90% reduction in invoice processing time and notable improvements to overall efficiency, prompting HallKeen Management to expand the platform across all 8,800 residential units.

Reported metrics

Invoice processing time reduction90%

Invoice processing time before (baseline)10 to 15 minutes

Overall efficiency improvementnotable improvements to overall efficiency

Reported stack

Vic.aiRealPage

Source

https://www.vic.ai/resources/case-studies/why-hallkeen-management-chose-vic-ai

Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

After implementing Vic.ai, HallKeen Assisted Living achieved a 90% reduction in invoice processing time and notable improvements to overall efficiency, prompting HallKeen Management to expand the platform across all 8…

What tools did this team use?

Vic.ai, RealPage.

What results were reported?

Invoice processing time reduction: 90%; Invoice processing time before (baseline): 10 to 15 minutes; Overall efficiency improvement: notable improvements to overall efficiency (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Invoice enters AP process → Vic.ai AI invoice processing → Streamlined approval routing → RealPage integration → AP team freed for mission.