Clinical documentation · Production

Inova Health System scales AI ambient documentation from primary care to 40+ specialties

The problem

Clinicians at Inova were spending up to two hours per night on after-hours ('pajama time') documentation, limiting their capacity to deliver patient care and expand patient access.

Workflow diagram · grounded in source
1
Clinical visit begins
trigger
“Using Abridge for individual primary care visits”
2
Ambient documentation capture
ai_action
“real-time intelligence for clinical conversations that supports care delivery, streamlines operations, and enables enterprise workflows without adding burden”
3
Specialty-specific note generation
output
“specialty-specific notes that are complete, clinically accurate, and aligned with how specialists actually practice”
4
Shared medical visit documentation
output
“Abridge supports documentation for up to 20 patients in a single session”
Reported outcome

Inova reduced documentation time from up to two hours per night to approximately 25 minutes for roughly 350 primary care physicians, then expanded Abridge to 40+ specialties and enabled shared medical visits where Abridge supports documentation for up to 20 patients in a single session.

Reported metrics
Pajama time documentation durationup to two hours per night to approximately 25 minutes
primary care physicians using Abridgeroughly 350
specialties live on Abridge40+
Patients per shared medical visit sessionup to 20
Show all 6 reported metrics
pajama time documentation durationup to two hours per night to approximately 25 minutes
primary care physicians using Abridgeroughly 350
specialties live on Abridge40+
patients per shared medical visit sessionup to 20
clinicians at Inova9,400+
annual patient visits4M+
Reported stack
Abridge
Source
https://www.abridge.com/case-study/inova-scales-ai-across-specialties-and-care-settings
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Inova reduced documentation time from up to two hours per night to approximately 25 minutes for roughly 350 primary care physicians, then expanded Abridge to 40+ specialties and enabled shared medical visits where Abr…

What tools did this team use?

Abridge.

What results were reported?

Pajama time documentation duration: up to two hours per night to approximately 25 minutes; primary care physicians using Abridge: roughly 350; specialties live on Abridge: 40+; Patients per shared medical visit session: up to 20 (source-reported, not independently verified).

How is this clinical documentation AI workflow structured?

Clinical visit begins → Ambient documentation capture → Specialty-specific note generation → Shared medical visit documentation.