Contract management ·

Lacework consolidates legal and contract management with Lexion

The problem

Lacework had no CLM in place, leaving the legal team with siloed workloads, minimal cross-departmental visibility, and unreliable KPIs. Completing a single task routinely required moving between three or four separate tools.

First attempt

The previous multi-tool workflow required the legal team to pivot repeatedly between separate tools for tracking, redlining, and filing, creating major roadblocks for the business.

Workflow diagram · grounded in source
1
Sales task submission from CRM
trigger
“our sales team can submit a task, respond to updates on a task, and maintain complete visibility into the status of a task, without leaving their CRM”
2
NDA generation and automatic routing
output
“Lexion's document generation feature enables the sales team to automatically route Lacework's standard Mutual NDA to prospects, directly from their Salesforce account. Now, in under 30 seconds, our NDA can be generated and sent for signa…”
3
KPI and metrics tracking
output
“we're tracking clear metrics and KPIs — it's information the entire company benefits from”
Reported outcome

Lexion consolidated Lacework's legal operations into one platform, enabling a global 'follow the sun' support model, full task visibility for the sales team within their CRM, and NDA generation and sending in under 30 seconds without any legal involvement.

Reported metrics
NDA generation and sending timeunder 30 seconds
legal involvement for NDAwithout any legal touch
Tool consolidation for legal tasksGone are the days of pivoting from tool to tool to complete a task
Global team coordinationcan support our organization from anywhere around the globe
Reported stack
LexionSalesforce
Source
https://www.lexion.ai/case-study/lacework
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Lexion consolidated Lacework's legal operations into one platform, enabling a global 'follow the sun' support model, full task visibility for the sales team within their CRM, and NDA generation and sending in under 30…

What tools did this team use?

Lexion, Salesforce.

What results were reported?

NDA generation and sending time: under 30 seconds; legal involvement for NDA: without any legal touch; Tool consolidation for legal tasks: Gone are the days of pivoting from tool to tool to complete a task; Global team coordination: can support our organization from anywhere around the globe (source-reported, not independently verified).

What failed first in this deployment?

The previous multi-tool workflow required the legal team to pivot repeatedly between separate tools for tracking, redlining, and filing, creating major roadblocks for the business.

How is this contract management AI workflow structured?

Sales task submission from CRM → NDA generation and automatic routing → KPI and metrics tracking.