Recruiting ·
Virtual Job Tryout® eliminates 2,200 phone screens for a digital communications provider
The problem
The organization needed to manage a high applicant-to-hire ratio more efficiently while ensuring new hires would deliver strong customer service and sales performance.
Workflow diagram · grounded in source
1
Virtual Job Tryout administered
trigger
“allowed candidates to experience the opportunities and challenges associated with the role of a customer care representative”
2
Multi-skill candidate assessment
validation
“Candidates were tested in customer service, multitasking, and situational judgment”
3
Recruiters focus on high-value candidates
human_review
“Recruiters now spend more time with high-value applicants and achieve a faster time to fill”
4
Reduced screening volume
output
“the talent acquisition team was able to reduce phone screens by over 2,000 and face-to-face interviews by over 800”
Reported outcome
Recruiters spend more time with high-value applicants and achieve a faster time to fill; phone screens dropped by over 2,000 and face-to-face interviews by over 800 year-over-year.
The program's results included 80% better overall performance, 24% more upselling, and 5x better on Core Value behaviors.
Reported metrics
Phone screens eliminated2,200
Face-to-face interviews reducedover 800
Overall performance improvement80% better
Upselling improvement24% more
Show all 5 reported metrics
phone screens eliminated2,200
face-to-face interviews reducedover 800
overall performance improvement80% better
upselling improvement24% more
Core Value behaviors improvement5x better
Reported stack
Virtual Job TryoutModern HireHireVue
Frequently asked questions
What did this team achieve with this AI workflow?
Recruiters spend more time with high-value applicants and achieve a faster time to fill; phone screens dropped by over 2,000 and face-to-face interviews by over 800 year-over-year.
What tools did this team use?
Virtual Job Tryout, Modern Hire, HireVue.
What results were reported?
Phone screens eliminated: 2,200; Face-to-face interviews reduced: over 800; Overall performance improvement: 80% better; Upselling improvement: 24% more (source-reported, not independently verified).
How is this recruiting AI workflow structured?
Virtual Job Tryout administered → Multi-skill candidate assessment → Recruiters focus on high-value candidates → Reduced screening volume.