Legal document review · Production

Mama Justice achieves settlements 40% higher and 10-minute demand turnaround with EvenUp

The problem

At Mama Justice, demand writing fell on employees who held other high-level roles; producing 15 to 20 demands per week on top of existing responsibilities stretched them thin and diverted time from medical management and strategic case work. Recruiting skilled demand writers in a small market was difficult, and training new legal professionals took months. Manual missing-document review consumed hours each week and slowed case preparation, while attorneys spent hours reviewing records before every negotiation.

Workflow diagram · grounded in source
1
Pod requests Express Demand
trigger
“they just request an Express Demand, and it's fully built in about ten minutes”
2
AI generates demand
ai_action
“Demands used to take an hour and involved multiple revisions. Now, Express Demands™ take just 10 minutes to produce”
3
Automated value driver capture
ai_action
“Automated ICD codes, loss of household services, and ADL impacts are now captured consistently, strengthening the settlement narrative in every case”
4
Missing Documents Check
validation
“Mama Justice now uses EvenUp's Missing Documents Check to instantly identify gaps at the click of a button. The system highlights missing bills and records line by line”
5
Case Companion case assessment
ai_action
“Case Companion™, EvenUp's AI assistant to assess the strengths and weaknesses of each case and identify opportunities to add value. The responses are well-written, with line-level citations that help attorneys be adjuster-ready. Case Com…”
6
Negotiation preparation output
output
“all relevant case information is accessible at the attorneys' fingertips with Negotiation Preparation™ and Case Companion™. EvenUp's AI Assistant lets the team generate informed responses in minutes, rather than spending days reviewing s…”
Reported outcome

EvenUp reduced demand production from an hour to 10 minutes; 70% of demands are now handled via Express Demands™.
The firm achieved settlements 40% higher, expanded its litigation practice, and eliminated bottlenecks in document tracking and negotiation preparation.

Reported metrics
Settlement value40% higher
Document completenessGreater completeness with fewer missing records
Demand turnaround timeFaster demand turnaround time
demands handled via Express Demands™70%
Show all 12 reported metrics
settlement value40% higher
document completenessGreater completeness with fewer missing records
demand turnaround timeFaster demand turnaround time
demands handled via Express Demands™70%
demand production time (current)10 minutes
demand production time (previous)an hour
weekly demand volume15 to 20 demands per week
manual document review time (previous)consumed hours each week
mediation preparation time reductionweeks to hours
specific case settlement achievedover $900,000
estimated settlement without EvenUp (specific case)around $600,000
employee time reclaimedhours of employee time each week
Reported stack
EvenUpClaims Intelligence Platform™Demands™Express Demands™Missing Documents CheckCase Companion™Negotiation Preparation™AdobeWord
Source
https://www.evenuplaw.com/customers/mama-justice/
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

EvenUp reduced demand production from an hour to 10 minutes; 70% of demands are now handled via Express Demands™.

What tools did this team use?

EvenUp, Claims Intelligence Platform™, Demands™, Express Demands™, Missing Documents Check, Case Companion™, Negotiation Preparation™, Adobe, Word.

What results were reported?

Settlement value: 40% higher; Document completeness: Greater completeness with fewer missing records; Demand turnaround time: Faster demand turnaround time; demands handled via Express Demands™: 70% (source-reported, not independently verified).

How is this legal document review AI workflow structured?

Pod requests Express Demand → AI generates demand → Automated value driver capture → Missing Documents Check → Case Companion case assessment → Negotiation preparation output.

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