Recruiting ·

Maxis elevates candidate experience and cuts interview scheduling time with HireVue

The problem

Maxis's recruiting was paper-based with manual phone screens and written notes, resulting in inconsistent interviewing quality and a process that did not reflect its identity as a digital-first telco.

Workflow diagram · grounded in source
1
Candidate invited to OnDemand interview
trigger
“Retail, customer care, contact center as well as scholarship and management trainee program applicants all take an OnDemand video interview and record their responses to job-relevant and skill-based questions”
2
Prep videos and introductions delivered
output
“With videos like "10 Tips to Prepare For Your Video Interview" and recruiter introductions preceding the OnDemand, candidates enter the interview experience prepared”
3
Recruiter records video questions
output
“The interview questions themselves are video questions, recorded by Maxis recruiters”
4
Recruiter reviews and filters candidates
human_review
“filter and select the right candidates that fit the future of Maxis”
5
ATS integration with Workday
integration
“robust integration between HireVue and their applicant tracking system, Workday. Now recruiting efforts aren't halted by scheduling conflicts or recruiter and hiring managers' vacations”
Reported outcome

Average scheduling time for face-to-face interviews dropped from at least two weeks to six days, and Maxis achieved an interview-to-hire rate of over 60%, with fewer candidates dropping out of the process.

Reported metrics
Time to arrange face-to-face interviewdown to six days on average
Interview to hire percentageover 60%
HireVue deployment coverage of hiring needsnearly 95%
Reported stack
HireVueWorkday
Source
https://www.hirevue.com/case-studies/maxis
Read source ↗

Frequently asked questions

What did this team achieve with this AI workflow?

Average scheduling time for face-to-face interviews dropped from at least two weeks to six days, and Maxis achieved an interview-to-hire rate of over 60%, with fewer candidates dropping out of the process.

What tools did this team use?

HireVue, Workday.

What results were reported?

Time to arrange face-to-face interview: down to six days on average; Interview to hire percentage: over 60%; HireVue deployment coverage of hiring needs: nearly 95% (source-reported, not independently verified).

How is this recruiting AI workflow structured?

Candidate invited to OnDemand interview → Prep videos and introductions delivered → Recruiter records video questions → Recruiter reviews and filters candidates → ATS integration with Workday.

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