Accounts payable · Production

Medius extends ERP with cloud-native AP automation and AI fraud detection for IT teams

The problem

As organizations grow beyond basic ERP AP functionality, IT teams are burdened with managing more systems, custom integrations, and long-term maintenance overhead to fill the gaps the ERP does not cover.

Workflow diagram · grounded in source
1
Invoice and procurement capture
trigger
“Consolidate invoice capture, workflow, payments and upstream procurement in one, integrated and secure cloud solution – reducing point tools and integration sprawl”
2
Automated matching and exception handling
ai_action
“purpose-built automation designed to handle high invoice volumes, complex matching and exception management – without modifying your ERP”
3
AI fraud and anomaly detection
ai_action
“Medius Fraud & Risk Detection uses AI to identify anomalies early – such as duplicates, unknown suppliers, unexpected bank account changes or unusual amounts – helping mitigate risk before issues escalate”
4
ERP data synchronization
integration
“feeding clean, validated data back in – reducing risk, customizations and technical debt”
5
Finance self-service resolution
output
“Finance and suppliers can resolve most issues themselves, significantly reducing IT tickets and escalations”
Reported outcome

Finance teams and suppliers can self-serve most issues, significantly reducing IT tickets and escalations, while clean validated data flows back to the ERP and IT involvement in implementations is minimised.

Reported metrics
IT tickets and escalationssignificantly reducing IT tickets and escalations
IT personnel involvement in implementationhardly any involvement from IT personnel
Technical debt and customizationsreducing risk, customizations and technical debt
pressure on IT teamreducing the pressure on the IT team
Reported stack
MediusMedius Fraud & Risk DetectionREST APIsERP
Source
https://www.medius.com/solutions/for-your-role/it-professionals
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Frequently asked questions

What did this team achieve with this AI workflow?

Finance teams and suppliers can self-serve most issues, significantly reducing IT tickets and escalations, while clean validated data flows back to the ERP and IT involvement in implementations is minimised.

What tools did this team use?

Medius, Medius Fraud & Risk Detection, REST APIs, ERP.

What results were reported?

IT tickets and escalations: significantly reducing IT tickets and escalations; IT personnel involvement in implementation: hardly any involvement from IT personnel; Technical debt and customizations: reducing risk, customizations and technical debt; pressure on IT team: reducing the pressure on the IT team (source-reported, not independently verified).

How is this accounts payable AI workflow structured?

Invoice and procurement capture → Automated matching and exception handling → AI fraud and anomaly detection → ERP data synchronization → Finance self-service resolution.

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